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I had my first ever 60 mph run flat which ruined the tire. COSTCO adjusted the new tire with a 3-5 day wait for replacement? This tire was a special order by COSTCO.COM not kept in local stock. 4 days a waiting! Called MICHELIN direct and the replacement tire is...
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4.3
I didn't like
  • 3-5 days wait for replacement tire cover under warranty
#1349199
I purchased a Mazda CX-5 through the Costco Auto Program May 19, 2018 and was very disappointed. They sent me more than an hour from my home to "their Dealership", but finally got me within 45 minutes of my home. The purchase price for the car was what anyone would...
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1.0
#1339944
I put in a request regarding the COSTCO AUTO program a few months ago but decided not to go with COSTCO Auto Program. The Subaru dealership IN PHOENIX AZ on Camel Back road keeps contacting me. I already bought a car as decided not to go with that dealership. If you...
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I didn't like
  • How we were treated
#1338396
I had two dealers make contact, and I returned the call and email to both. I never heard back from either again. I have excellent credit and I am a serious buyer. I provided information, phone numbers and emails. I returned a call to a dealership and tried calling back...
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#1291016
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Costco Auto Program - Auto program

Inquired about Trina available. Got answers.
#1280221
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Costco Auto Program - Dealers screwed up the program

Yes, this program made the procedure haggling free. It’s true, they show you the price, and you don’t need to argue with them on the sales price. But, if you have a trade in, then you are going to experience nightmare. If your vehicle worth 10000, then they offer you 6000. They still want you to argue. They still want to bring you back to their jungle.
#1259206
Used Costco auto program and had the worst experience ever. The dealer Hennesy Honda showed us the price which was good. Then they proceeded to add it on fees which took all the savings away. You have to pay this dealership $98 for the air they put in the tires then...
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Anonymous
John

July 2018, The Costco Auto Program was a waste of time for me: 1. The Costco special price was HIGHER than the dealer's web price available to the public. 2. The dealer added ...

#1235681
Car alignment coupon used at a Costco recommended garage. MISTAKE! They only did half the job and didn't want to know about it when I called the next day saying the car still pulled to one side. When I called Costco they didn't take responsibility for the work...
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Anonymous
Anonymous

UPDATE:Costco has refunded me the cost of the shoddy alignment and has apologized for the third party's poor customer service. It has been 3 weeks but I am still happy about i...

Anonymous
CostcoNoThanks

"Why does Costco expose their customers to shoddy outside service and not take responsibility for it???"I agree totally and sadly this was the case for me also. Costco should ...

#1220596
I bought 3 cars in the past using the Cost Auto Program. The latest time I tried to use it at Earndheart Mazda in Las Vegas, NV. Even though I called in to confirm with the store supervisor before going to my appointment, the sales person and supervisor both told me...
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Contact Costco Auto Program

Mailing Address:
Costco Auto Program
10251 Vista Sorrento Parkway, Suite 300
San Diego, California 92121
United States
Phone:
(800) 755-2519
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After visiting several dealerships, we were extremely disappointed when we said we were paying cash. They refused to deal with us, and jumped the MSRP price up by a minimum of $2000. On a $24000 truck, the taxes and fees put it up to $31,000. So, we decided to try the...
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#1171283